
Soultails is more than just a project. It’s a deeply personal journey — one shaped by a lifelong passion for holistic care and over twenty years of experience in emergency and critical veterinary practice.
Throughout my career, I’ve found myself returning to the same question, again and again:
Can we help pets stay out of the emergency room?
The answer is: yes.
But it’s not simple.
It requires collaboration, time, and a more thoughtful approach to care. Too often, pet owners find themselves overwhelmed — navigating complex treatment plans, conflicting advice, and limited options that feel like extremes rather than a spectrum.
At the same time, I began to question something deeper:
Why does it so often feel like there are only two choices — the “gold standard”… or nothing at all?
Why do we expect healing to happen overnight?
And when it doesn’t, why does the conversation sometimes move so quickly toward euthanasia as the only compassionate option?
Let me be clear — this is not about opposing euthanasia.
It has its place, and it can be an act of love.
But what I stand for is something more in between.
I believe in supportive, ongoing care — care that respects the body’s natural ability to heal, that prioritises comfort, and that focuses on maintaining a good quality of life for as long as possible.
I believe we can do more — especially in the place where pets feel safest: home.
Soultails is about exploring those possibilities.
It’s about bridging emergency medicine with holistic support.
It’s about giving pet owners more tools, more understanding, and more confidence in caring for their companions.
So, are you with me on this journey?
Have a question about your pet?
Dr. Claudia offers remote consultations and home visits across the UK.
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