Veterinary services tailored to your pet

Home visits in South East London and parts of Kent, plus remote consultations across the UK for cats, dogs, senior pets and families looking for calm, compassionate veterinary support.

Remote Consultation

Best for general advice, second opinions, behaviour support, nutrition guidance and non-emergency follow-ups across the UK.

Home Visit

Best for hands-on assessment, mobility issues, senior pets, anxious pets or families who prefer care at home.

Feline Behaviour

Best for cat behaviour concerns such as house soiling, anxiety, aggression, over-grooming or environmental stress.

Chronic Pain Support

Best for arthritis, mobility changes, long-term pain, comfort care and senior pet support.

Led by Dr. Claudia Fioravanti

DVM · MRCVS · CertAVP · ISFMAdvCerFB - Integrative veterinary care combining conventional medicine with complementary therapies.

Non-emergency care only

Choose the right service

Not sure what your pet needs? Choose a remote consultation for general advice, second opinions or follow-up support, a home visit for hands-on assessment, feline behaviour for cat-specific behaviour concerns, and chronic pain support for arthritis, mobility changes or senior pet comfort.

Home Visit Consultation

Home Visit Consultation

Dr. Claudia comes to you - expert integrative veterinary care in the comfort of your home. Available 10am to 4pm in South East London and parts of Kent.

Best for

Best for pets who feel stressed at clinics, need a hands-on assessment, have mobility issues, or benefit from calm home-based care.

Available in

South East London and parts of Kent

Enquiry-based booking

Pricing depends on your pet's needs and location. Send an enquiry and Dr. Claudia will confirm the best option within 24 hours.

Remote Consultation

Remote Consultation

Expert veterinary advice by secure Zoom call - ideal for second opinions, follow-ups, behaviour support, nutrition guidance and non-emergency concerns across the UK.

Best for

Best for general advice, second opinions, follow-ups, nutrition support, behaviour concerns and non-emergency guidance.

Available in

Across the UK via Zoom

Enquiry-based booking

Remote consultation pricing is confirmed after enquiry and based on the support your pet needs.

Feline Behaviour Consultation

Feline Behaviour Consultation

Specialist cat behaviour support for anxiety, conflict, house soiling, over-grooming and environmental stress. Available remotely across the UK or as a home visit in South East London and parts of Kent.

Best for

Best for house soiling, anxiety, aggression, over-grooming, conflict between cats and other behaviour concerns.

Available in

Remote across the UK or home visits in South East London and parts of Kent

Enquiry-based booking

Behaviour cases vary in complexity. A questionnaire is reviewed before the appointment and final pricing is confirmed after enquiry.

Chronic Pain Management

Chronic Pain Management

Integrative support for arthritis, mobility issues and long-term pain - combining conventional veterinary medicine with therapies such as acupuncture, osteopathy and rehabilitation guidance.

Best for

Best for arthritis, mobility changes, long-term pain, comfort care, recovery support and senior pets needing ongoing management.

Available in

Remote across the UK or home visits in South East London and parts of Kent

Enquiry-based booking

Pricing depends on whether your pet needs remote guidance or hands-on support. Final cost is confirmed after enquiry.

Puppy & Kitten Consultations

Puppy & Kitten Consultations

Preventative care, nutrition guidance and early-life support to help puppies and kittens get the healthiest possible start.

Best for

Best for new puppies and kittens who need preventative care, feeding guidance, behaviour foundations and a healthy start.

Available in

Remote across the UK or home visits in South East London and parts of Kent

Enquiry-based booking

Pricing is confirmed after enquiry based on whether you need remote guidance or a home visit.

Acupuncture & Osteopathy

Acupuncture & Osteopathy

Evidence-based complementary therapies that support pain relief, mobility and recovery, used alongside conventional veterinary treatment.

Best for

Best for pain management, mobility support, musculoskeletal issues, recovery care and pets who may benefit from integrative physical therapies.

Available in

South East London and parts of Kent

Enquiry-based booking

Treatment plans are tailored to your pet. Final pricing is confirmed after enquiry.

Nutrition & Herbal Medicine

Nutrition & Herbal Medicine

Personalised nutrition plans, supplement support and herbal medicine recommendations as part of evidence-based integrative care.

Best for

Best for diet reviews, chronic conditions, gut and skin issues, herbal support, supplements and integrative health planning.

Available in

Remote across the UK or home visits in South East London and parts of Kent

Enquiry-based booking

Pricing depends on the depth of review your pet needs and is confirmed after enquiry.

Palliative & Senior Pet Care

Palliative & Senior Pet Care

Compassionate, unhurried support for senior pets and end-of-life care, focused on comfort, dignity and quality of life.

Best for

Best for senior pets, end-of-life planning, comfort care, quality-of-life reviews and ongoing family support.

Available in

Remote across the UK or home visits in South East London and parts of Kent

Enquiry-based booking

Pricing depends on the support required and whether a home visit is needed. Final cost is confirmed after enquiry.

Pet Transport

Pet Transport

Calm, assisted door-to-door transport for small to medium pets who need support getting to appointments or travelling safely.

Best for

Best for vet visits, relocation support, senior pets or pets who need calm, assisted door-to-door travel.

Available in

Available on request for small to medium pets in London and Kent

Enquiry-based booking

Pricing is based on distance, timing and your pet's needs. Final cost is confirmed after enquiry.

Who this is for

Soultails is ideal for pet owners looking for calm, compassionate, unhurried veterinary support - especially for senior pets, cats, anxious pets, chronic pain cases, behaviour concerns and families who prefer home-based or remote care.

How booking works

Submit your enquiry request. Dr. Claudia will review your pet's needs and confirm availability within 24 hours. Once confirmed, you'll receive a secure PayPal payment link.

Frequently asked questions

Do you provide emergency veterinary care?

Soultails is not an emergency veterinary service. If your pet needs urgent or emergency care, please contact your nearest emergency veterinary clinic immediately.

Which areas do you cover for home visits?

Home visits are available across South East London and parts of Kent, subject to availability and your pet's needs.

Can I book a remote consultation from anywhere in the UK?

Yes. Remote consultations are available across the UK for non-emergency advice, follow-ups, behaviour support, nutrition and integrative guidance.

How does payment work?

Submit your enquiry request. Dr. Claudia will review your pet's needs and confirm availability within 24 hours. Once confirmed, you'll receive a secure PayPal payment link.

Important

Soultails is not an emergency veterinary service. If your pet needs urgent or emergency care, please contact your nearest emergency veterinary clinic immediately.

Need help choosing the right service?

Send an enquiry and Dr. Claudia will help you choose the best next step for your pet.

Ask for guidance